As a prominent player in the HR services industry striving to influence the world of work, Renvoi acknowledges the importance of upholding integrity and human rights in all our actions. To ensure we do what is ethical, our Business Principles revolve around and reinforce our fundamental values of knowing, serving, and trusting, promoting all interests concurrently, and pursuing excellence.

 

The Business Principles convey a positive message and serve as a guide for us to uphold our core values, while also ensuring that our business and personal conduct align with the needs of the world in which we operate and reinforce each other.

​

• To know: As experts in our field, we possess in-depth knowledge of our clients, their businesses, our candidates, and our own operations. It's often the fine minute details that are crucial in our line of work.

​

1. We know and comply with the laws that govern our business, international human rights principles and Renvoi's internal policies and procedures.

2. We know and comply with competition and antitrust laws.

3. We know and comply with the laws on insider trading and market abuse of Randstad’s shares or securities.

4. We ensure that our records (including those containing personal information) are created, used, stored and destroyed in accordance with the law.

​

• To serve: Our success is based on our commitment to providing exceptional service that goes above and beyond the basic expectations of our industry.

​

1. We carry out our business with fairness and ethics, and we steer clear of any situation that might generate a conflict of interest, or the appearance of one, between Renvoi's interests and our personal interests.

2. We do not provide, offer, or accept bribes.

3. We refuse any gifts or hospitality that could give rise to undue influence or the perception of such influence.

​

• To trust: Randstad values relationships and treats people well.

 

1. Our conduct towards others is characterized by fairness, care, and respect for human rights. We strongly condemn any form of intimidation or harassment and do not tolerate it under any circumstances.

2. We uphold the right to privacy and maintain the confidentiality of sensitive information, refraining from any misuse or abuse of such information.

3. We do not misuse Renvoi property for personal purposes.

​

• Simultaneous promotion of all interests: We believe in promoting all interests simultaneously and understand the importance of our social responsibility. We recognize that our business should always serve the greater good of society.

​​

1. We recognize the importance of diversity and do not engage in discrimination based on age, color, disability, gender, marital status, nationality, race, religion, sexual orientation, or any other irrelevant or illegal characteristics.

2. We refrain from any association with individuals or groups involved in terrorist or criminal activities.

3. We refrain from making donations to political parties, candidates for public or private office, or other political interests.

​

• Striving for perfection: We constantly strive for improvement and innovation to provide exceptional service that delights our clients and candidates, even in the smallest details, which sets us apart.

​​

1. We prioritize health and safety within our business, including for our corporate and temporary workers.

2. We ensure that contracts, records, and financial information are maintained and provided in a full, fair, timely, accurate, and understandable manner.

3. We consider and strive to minimize the environmental impact of our business.

​

If there is a violation of these Business Principles, employees are advised to report their concerns through their usual reporting channels, such as local management lines or designated contacts like confidants or complaint desks. Management reporting is the recommended and quickest course of action, ensuring an open and supportive work environment throughout Renvoi.

​

If employees believe that local reporting channels are not appropriate or effective, they may resort to using the Renvoi Misconduct Reporting Procedure (also known as the Whistle-blower Procedure) as a last resort. However, this option should only be used as a last resort. If an employee files a good faith complaint, all concerns raised under this procedure will be treated with strict confidentiality, and there will be no retaliation against any employee who reports a concern.

​

 The company will ensure prompt investigation of all reports and take necessary corrective actions to address any issues. While the Misconduct Reporting Procedure allows for anonymous reporting, disclosing the identity of the complainant can significantly aid the investigation process. Regardless, all complaints filed in good faith will be treated with complete confidentiality and without fear of retaliation.